Contact Us

Get expert consultation for your logistics software needs.

Looking to streamline OS/OW permits, improve dispatch management, or deploy LiDAR survey tools? Our team is ready to help — whether you’re exploring options or ready to implement.

Get in Touch

We typically respond within 1 business day.

Contact Information

Email

info@soltec.tech

Get in touch with our sales team

Office Hours

Monday - Friday

9:00 AM - 6:00 PM EST

Support Options

Sales Inquiries

Custom pricing, demos, and product information

Technical Support

Implementation help and ongoing technical assistance

Partnership Opportunities

Reseller programs and integration partnerships

Frequently Asked Questions

Get the answers you need before you even ask.

We've helped dozens of teams solve complex logistics—from road surveys to dispatch, shop operations, and compliance. Here's what most clients want to know:

General Questions

What does SolTec do?

SolTec builds operational software, sensors, and field hardware for heavy transport, industrial logistics, and infrastructure teams. We provide end-to-end tools for permits, route surveys, dispatch, fleet management, and field execution.

Where are you based?

SolTec is headquartered in Canada with field operations across North America. Our team deploys on-site for surveys, escorts, and project work — from urban deliveries to remote wind and mining sites.

Do you serve clients outside North America?

Yes. While most of our deployments are in Canada and the U.S., we have international route intelligence (SolTecCAN, SolTecON, SolTecDE, SolTecDOT) and serve clients globally for software and consulting engagements.

Products & Services

What's the difference between RoadScope, MeasurePRO, and Convoy Guardian?

RoadScope is our route intelligence platform (planning, mapping, permit-ready reports). MeasurePRO is our LiDAR clearance measurement app (field surveys, ±2mm accuracy). Convoy Guardian is our offline-first convoy coordination system (real-time bridge-strike prevention, crew messaging, blackbox logging).

Do I need to buy hardware to use the software?

No. Each platform works in different configurations. RoadScope is fully cloud-based. MeasurePRO can run with browser geolocation only or with full LiDAR + RTK-GNSS hardware. Convoy Guardian software runs on phones; the sensor mesh hardware is optional but recommended for full bridge-strike prevention.

Can I license your software for my own team to use?

Yes — we offer per-user, per-vehicle, and enterprise licensing for all SolTec platforms. We also provide white-label and custom deployment options for larger operators.

Do you offer field operations as a service?

Yes. SolTec teams perform route surveys, escort operations, and convoy coordination on contract. We bring our hardware, software, and seasoned operators to your jobsite anywhere on the continent.

Pricing & Licensing

How is pricing structured?

Most products use tiered subscriptions (Starter, Professional, Enterprise) plus optional hardware bundles. Per-vehicle and per-user pricing is available. Volume discounts apply for fleet deployments. See our Pricing page for current rates.

Is there a free trial?

Yes — we offer 14-day money-back guarantees on most software subscriptions and demo deployments for hardware. Contact us to arrange a trial that fits your operation.

Do you offer custom development?

Yes. We build custom modules, integrations, and white-label deployments for enterprise clients. Tell us what you need and we'll scope a proposal.

Technical & Support

What kind of support do you provide?

24/7 critical-issue support for paid plans, with response times based on tier. Standard support during business hours for all plans. Field-aware engineers — they've been on the trucks, not just behind the screen.

Do your apps work offline?

Yes. MeasurePRO and Convoy Guardian are offline-first by design. RoadScope caches route data for offline review. Project+ field PWA captures inspections and forms without internet, syncing when connection returns.

How do you handle data security?

SOC 2 Type II compliant infrastructure, GDPR-ready data handling, role-based access control, encrypted data at rest and in transit, regular penetration testing. Enterprise plans include SSO, audit logs, and custom data residency.

Can I integrate with my existing systems?

Yes. We provide REST APIs, webhooks, and pre-built integrations with QGIS, AutoCAD Civil 3D, AutoTURN, Outlook, Google Calendar, and major TMS/ERP platforms. Custom integrations are available on Enterprise plans.

Getting Started

How long does onboarding take?

Most customers go live within 1–2 weeks for software-only deployments. Hardware-integrated deployments (MeasurePRO with LiDAR, Convoy Guardian sensor mesh) typically take 2–4 weeks including hardware shipping and field training.

Do you provide training?

Yes. Every paid plan includes onboarding training. Enterprise plans include on-site training, custom workflow setup, and dedicated success management. Self-serve documentation, video tutorials, and a knowledge base are available 24/7.

How do I request a demo?

Fill out the form above or email info@soltec.tech. We'll set up a 30-minute call to understand your operation and a personalized product walkthrough. Most demos happen within 1–3 business days.

Ready to Get Started?

Schedule a free consultation to discuss your specific needs