Contact Us

Get expert consultation for your logistics software needs.

Looking to streamline OS/OW permits, improve dispatch management, or deploy LiDAR survey tools? Our team is ready to help—whether you're exploring options or ready to implement.

Get in Touch

We typically respond within 1 business day.

Contact Information

Email

info@soltecinnovation.com

For all project inquiries, demos, and general questions.

Phone

(555) 432-7689

Available Monday–Friday, 9AM–4PM (EST)

Support Options

24/7 Support

Emergency assistance for critical issues — always on call

Live Chat

Real-time help via our website chat widget

Quick Response

Average first reply time under 2 hours during business hours

Frequently Asked Questions

Get the answers you need before you even ask.

We've helped dozens of teams solve complex logistics—from road surveys to dispatch, shop operations, and compliance. Here's what most clients want to know:

Solutions & Applications

What types of logistics operations is SolTec best suited for?

SolTec is purpose-built for industries with complex, high-risk, or high-volume logistics. We specialize in oversized transport, wind component deliveries, hydro project access, mining operations, and multi-team field coordination. From permit workflows to LiDAR road analysis, we've designed every tool for real-world use.

Can I use SolTec tools independently, or do they need to be deployed as a suite?

All SolTec modules are modular and can be used independently or together. For example, you can deploy DispatchPro without using OversizeHUB, or use MeasurePro with your own dispatch system.

Do you support offline or low-connectivity environments?

Yes. Tools like MeasurePro, FieldTech Tracker, and Inova AI are offline-ready. Data syncs once a connection is restored, ensuring your work is never lost.

Do you provide LiDAR hardware or just software?

We do both. SolTec offers complete LiDAR-based solutions including hardware (2D/3D high-speed sensors), installation kits (vehicle, tripod, drone), and our companion app MeasurePro for road survey and obstacle detection.

Implementation & Customization

How long does implementation typically take?

It depends on your needs. A single-module setup like PermitPro or CargoPro can be deployed in 2–4 weeks. Full multi-module deployments (e.g., OversizeHUB + DispatchPro + Inova AI) typically range from 6–12 weeks.

Can SolTec solutions be customized to match my operations?

Absolutely. Our platforms are designed to be adaptable. We often tailor dashboards, workflows, integrations, and even reporting logic to client-specific processes.

Can we import our existing data (routes, permits, inspection logs)?

Yes. We support bulk data import via spreadsheet, API, or direct database sync. We also offer assistance with legacy data migration if needed.

Integration & Compatibility

What platforms or systems can SolTec integrate with?

We offer integrations with GPS platforms, TMS/ERP systems, permitting portals, maintenance management tools, cloud file storage, and more. We support REST APIs, webhooks, and custom middleware if required.

Can we use SolTec on tablets or mobile devices?

Yes. All SolTec applications are designed to run on desktop, tablet, or smartphone—some even as progressive web apps for offline use (PWA).

Can MeasurePro work with any LiDAR device?

MeasurePro natively supports Jenoptik, Pandar, Dimetix, and other common survey-grade sensors. If you use custom hardware, we can usually connect via RS-232/422 or Ethernet.

Support & Operations

What kind of support do you offer post-deployment?

We offer: 24/7 emergency technical support, Priority response times for mission-critical tools, A dedicated onboarding manager for the first 90 days, Optional maintenance & upgrade packages.

Do you offer training for our team?

Yes. Every deployment includes onboarding workshops, access to our documentation portal, and optional in-person or virtual training.

How secure is our data with SolTec?

We follow ISO 27001-level practices for data security. Your data is encrypted at rest and in transit, and hosted on Canadian or U.S. servers based on your preference.

Other Questions

We don't work in transport—can we still use your tools?

Absolutely. While our core focus is logistics and infrastructure, companies in retail ops, professional services, and construction have successfully used our tools for dispatch, inspections, performance tracking, and field data collection.

Do you offer pilots or free trials?

We offer guided demos, proof-of-concept setups, and short-term pilot programs depending on the complexity of the deployment.

Ready to Get Started?

Schedule a free consultation to discuss your specific needs